Manager of Family Relationship Services (full-time)
About the Organisation
CatholicCare Western Sydney and the Blue Mountains (CatholicCare) is a not-for-profit organisation.
OurĀ aim isĀ to serve the community of the Catholic Diocese of Parramatta by overseeing the provision of high-quality social services operating according to the principles of Catholic Social Teaching. CatholicCare respects the dignity, worth, diversity, cultures and beliefs of all people and is renowned for its hands-on and practical approach to the service and pastoral care of people in this area.
About the Role
CatholicCare is seeking a Manager of Family Relationship Services – full time.
The role will provide management and leadership for the effective and efficient delivery of services in the Family Relationship Services including: Family and Relationships and Family Law Counselling and Education Services, Keeping Kids in Mind Services, and Solo Parent Services (SPS).
- Manage the Family Relationship Services, Family Law Counselling Services, the Keeping Kids in Mind Services, and Solo Parents Services across Western Sydney;
- Deliver Family Relationship Services in accordance with the values of CCSS, the DSS funded Family Support Program, DSS accreditation standards, legal and legislative requirements;
- Coordinate, plan and deliver appropriate services which build capacity, respond to community needs, and grow services;
- Work co-operatively with other CCSS managers to develop internal referrals and client pathways to provide an integrated approach to service delivery;
- Actively develop and support appropriate service linkage, referral, collaboration and consortium opportunities across the Western Sydney and the Blue Mountains community;
- Manage the administration, employment of staff, budgeting, and statistical reporting on the Family Relationships and Sole Parent services;
- Provide leadership and supervision to team members;
- Provide support, and commitment, to the CCSS Leadership Team;
- Manage the CCSS Buller Street site and liaise with other site managers/coordinators to ensure the sites are suitable for service delivery.
- Lead the staff of the Family Relationship Services ensuring quality service provision and the achievement of set performance indicators and contractual obligations;
- Actively participate in CCSS Managers meetings
- Ensure organisational compliance of the program delivery with relevant funding body contractual and procedural requirements, CCSS Policies and Procedures, Employment, WHS legislation, Performance Management, Review and Quality Assurance requirements.
- Monitor service outcomes, drive compliance requirements and lead continuous improvement within the above-mentioned programs and services according to contractual agreements;
- Manage program statistics and prepare monthly reports for the Director of Social Services;
- Represent the agency with nominated Government Departments and other networks, as directed;
- Manage the marketing and promotion of the FRS services to the community;
- Supervise client file management systems including annual audits;
- Manage program delivery within budgetary guidelines;
- Contribute effectively to tender bids and funding proposals by providing required information in time frames required;
- Undertake other reasonable duties as required consistent with aims and objectives of the services.
- Manage the recruitment, induction, training and professional development needs, annual performance management and regular reviews of staff within the services;
- Manage the delivery of clinical and administrative supervision support to FRS and SPS teams;
- Monitor and provide approval for relevant timesheets, TIL, leave and invoicing for Contracted Services.
- Sound knowledge of psychological and sociological theory and practice, and family law matters;
- Ability to manage:
- the operation of services, lead teams, and provide effective supervision;
- budgetary processes and financial management;
- statistical records, report writing, client file management, and data management
- Excellent communication skills – written and verbal;
- Initiative to create opportunities in the development and implementation of programs to meet community needs, funding body and CCSS requirements
- Ability to work flexibly and travel across 5 sites in Western Sydney and the Blue Mountains.
- Minimum four-year degree in Social Work, Psychology or a Masters of Counselling;
- Counselling training and experience;
- Clinical Supervision training and experience;
- Management Training and experience;
- Experienced in facilitation and presentation in group settings.
- Registration with peak body such as AHPRA, AASW, PACFA or similar;
- Mediation/child inclusive practice trained /experience – preferred.
Join our team
To apply, please send your application and resume to email@example.com. Applications close by Thursday 24 October 2019.
Anyone interested in these positions will require a valid Working with Childrenās Check.
Successful applicants are subject to a National Criminal Record Check.
Please contact us for a detailed Position Description
Only candidates with the right to work in Australia, and who are prepared to undergo appropriate background checks, should apply for this position.